Faqs

WHERE ARE YOU LOCATED?
We are located in California, United States.

ARE YOUR ITEMS AUTHENTIC?
Yes. We stand by the authenticity of our items, and we offer a 100% money back guarantee. All of our items have been thoroughly inspected and authenticated by experts before being made available for purchase.

DO YOU ACCEPT ORDERS OUTSIDE OF THE U.S.?
We are not processing international orders at the moment. We only ship within the U.S. and to confirmed addresses only!

WHAT IF THERE IS SOMETHING WRONG WITH MY ORDER?
If you have an issue with your order, please contact us at sales@shopxthevault.com.